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I understand that 14 days notice of cancellations or changes to delegate’s names must be given and that no refunds can be made after that date. All delegates must attend the whole course and any late arrivals may be refused entry. No refunds will be made to delegates who are refused entry due to late arrival, or who leave early. All bookings are taken on a first come first served basis and if the chosen course is oversubscribed then an alternative venue and/or date will be offered. Stockwood Consulting Limited reserves the right to cancel any course, at any time, and issue a full refund. No certificates will be released until payment has been received in full.
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Communication Skills for Pharmacists and Pharmacy Staff

This session was designed for a PharmaCo who were supporting a public health campaign, centered around patients who were self-managing their continence problems by purchasing pads from pharmacies. The company highlighted the need for pharmacists and their support staff to have training to improve their confidence when engaging patients who may be embarrassed, in order that appropriate sign-posting could take place.

In addition to the training, which involved delivery and group exercises, we designed a pharmacy audit and a support resources to help with completion of CPD cycles following the event.

This was another successful session that has been used in two areas in the Midlands.

 
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