When you request information from SCL First Aid Training (SCL), sign up to any of our services or buy things from us, we obtain information about you. This statement explains how we look after that information and what we do with it.
We have a legal duty under the Data Protection Act to prevent your information falling into the wrong hands. We must also ensure that the data we hold is accurate, adequate, relevant and not excessive.
What information is collected?
Normally the only information held comes directly from you. Information is collected from you when you complete and enquiry form or a booking form on the website or when you attend a course and complete a candidate registration form.
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• Ethnic information that is declared to us
What this information is used for?
Whenever information is collected from you it is made clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide any additional information unless you choose to. Information may be gathered for any of the following reasons:
• Internal record keeping.
• Registration with Awarding Bodies
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
We store your information securely on computer systems to which access is restricted to those who have a need to know. Training staff and office staff are trained in handling the information securely.
For the purposes of administering your course, it may be necessary for your information to be passed by us to a provider or sub-contractor.
Links to other websites
Our website contains links to other websites, once you have used these links to leave our site. We do not have any control over these other websites. As such we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You must look at the privacy statement applicable to the website in question.
Controlling your personal information
We would also like to contact you in future to tell you about other services provided. You have the right to ask us not to contact you in this way. There will always be a clear method for you to opt out and you can also contact us directly at any time to tell us not to send you any future marketing material.
We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Occasionally we may use your personal information to send you promotional information about ourselves third parties which we think you may find interesting, you will always be given the opportunity to unsubscribe from mailing lists which you do not wish to be part of.
If you attend a first aid course you will be sent a certificate renewal reminder, along with reminders to attend refresher courses. Any email that you receive from us in this way contains the option to unsubscribe, following which you will not receive any more emails from us.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Tim Harrison, SCL First Aid Training, Harborough Innovation Centre, Airfield Business Park, Market Harborough, LE16 7WB. There is a charge of £10 for a copy of your data (as permitted by law). We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 days.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.