Communication Skills for Pharmacists and Pharmacy Staff

This session was designed for a PharmaCo who were supporting a public health campaign, centered around patients who were self-managing their continence problems by purchasing pads from pharmacies. The company highlighted the need for pharmacists and their support staff to have training to improve their confidence when engaging patients who may be embarrassed, in order…

MUR Skills for Patients with Continence Problems

This evening event was designed and delivered for a PharmaCo who were interested in helping pharmacist undertake MURs for patients who were prescribed anticholinergic drugs. The brief centered around taking a patient centered approach during the MUR and looking at all factors that could negatively impact on the patients continence. The session was problem based…